Valid Study Material For Cisco 600-455 Exam

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Question No. 1

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Answer: C, D, F

Question No. 2

Which statement about when you deploy Cisco Unified CCE 12,000 agent deployment model where each physical CPU core is mapped 1-1 with a vCPU is true?

Answer: B

Question No. 3

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what theOther column represents?

Answer: D

Question No. 4

Which option describes whena call type is assigned to a call in the Cisco Unified Contact Center Enterprise system?

Answer: B

Question No. 5

In Cisco Finesse, which two workflow action types can be configured via the administration page? (Choose two.)

Answer: B, E

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